Terms and conditions

Please read the below – it is clearly written and contains useful information to help you.

This is an agreement between TEFL Toulouse, hereafter sometimes referred to as “The Company” and myself, the applicant – referred to as “I”, “me” and “myself”.

Liability during and after TEFL and other offered courses:

My health, safety, and/or my general welfare, are not the liability of The Company at any time prior to, during or after any course that TEFL Toulouse offers, and neither are my personal effects and belongings. This also applies to any part of any course held offsite (eg Business English courses)

General Health and Medical:

I agree not to hold TEFL Toulouse in any way responsible for my health, injury or death at any time prior to, during, or after completion of any  course offered.

I understand that the course is intensive and requires physical and mental energy. If I have any physical or psychological condition whatsoever that could potentially affect my attendance, health, performance or training of my peers I will clearly notify The Company when applying. I will notify The Company when applying if I require or request any special consideration or facility whatsoever. Additionally, should I fail to do this, I agree that my offer of acceptance to the course, even attendance on a current course, may be withdrawn without refund even if the course is already underway. If any relevant health issue becomes apparent during the course, I will inform The Company in writing as soon as I become aware of the problem.

Disabled applicants

Disabled applicants are very welcome to apply and TEFL Toulouse will do all it can to accommodate them. It should be noted however that, unlike online TEFL courses, the TEFL Toulouse course is classroom based, and mentally and physically tiring, as is classroom teaching work professionally.

I understand that that emotional support pets cannot be allowed in the training centre.

All applicants with any form of disability must make this clear on the application form

Please Contact us to ask how we can help or about your ability to follow the course.

Copyright of materials

Materials from TEFL Toulouse (eg all input session course handouts) must not be reproduced, sold or given to third parties.

Copyright of trainees’ work and lesson plans

TEFL Toulouse reserves the right to use the lesson plans and essays (eg One to One project) of past and present trainees as references for current and future trainees, as an integral part of their training.

Methodology and staff professional development

TEFL Toulouse keeps up to date with the latest approaches to TEFL and  uses the “PPP” and “PWP” method to encourage trainees to plan clear and successful grammar and skills lessons. TEFL Toulouse endeavours to keep up to date with educational technology, and offers an add on course in this area, as well as including a session on this. TEFL Toulouse trains its own staff on a regular basis, including and staff meetings with other TEFL centres in Europe.

Application pre requisites, deadlines, acceptance

Applicants do not need to speak any French to follow the course.

Applicants should have strong A Levels (or equivalent) and ideally a degree in order to be able to follow the TEFL course, as the course is pitched at degree level. They should have a minimum of C1 (CEFR) or Advanced (Cambridge)level  in written and spoken English to be able to follow the course. This is established via the application form. Non native English speaking applicants have a video or telephone chat to establish their level of spoken English, before being accepted on the course.

TEFL Toulouse considers each application separately. It should be noted that some (not all) language schools require a degree for employment but that, for example, some schools value and require business experience more than academic qualifications to teach business English.

Applicants should apply for the course as much in advance as possible as there are limited spaces available. However TEFL Toulouse is open to last minute applications.

Applicants need to be over 18 years of age when attending the course

Assignments need to be typed – not handwritten

Course content, assessment and tasks

The course contains around 140 hours in total class time, running from 9am to 6.30 pm daily, Trainees are also expected to spend some time in the evening and at weekends planning lessons and completing theory tasks.

Here is an approximate breakdown of the 140 hours’ class time:

Language Analysis, including grammar, phonology, lexis and test time 35 hrs

Learning/teaching styles and methods 35 hrs

Lesson planning input 6 hrs

Assignments and related classes: incl UFLOT, 1 to 1, BE, Young Learners, 8hrs

Observation of demo lessons at different levels 7 hrs

Other sessions (introductory, tutorials, job guidance etc.) 8 hrs

Teaching practice (lesson and materials preparation, lessons, feedback, peer observations) 40 hrs

Assessment and grading

The Certificate in TEFL is awarded to trainees who have shown a high degree of professionalism, an understanding of the theory covered on the course, and have demonstrated that theory during their teaching practices.

Teaching practices, grammar tests, UFLOT task, video demo lesson task, One to One project, and professionalism are each given one of the following grades:


Trainees must gain at least a “Pass” grade in all 3 graded areas to be awarded the TEFL Certificate.

Theory grade breakdown: one to one project (40%), Unknown foreign language essay (10%) Grammar test 1 (20%) Grammar test 2 (20%) Lesson observation essay (10%)

Professionalism grade breakdown: Positive and non-challenging attitude to all staff , course content and peers, proactive attitude when problems occur (eg with technology / printing), punctuality and attendance, appearance.

Teaching practice grade breakdown: An average of the grade obtained over the 6 graded lessons

Written task objectives:

One to one: trainees are encouraged to consider how one to one teaching differs from group teaching. They experience a one to one lesson and perform a diagnosis of ability and needs, and design a short imaginary course for the student.

Grammar tests: To ensure the trainee has digested the grammar and phonology input on the course

Video demo lesson essay: This is to ensure that all trainees comment professionally on on a “model lesson” given by an experienced teacher. Trainees will observe several other lessons given by professional teachers.

Unknown Foreign Language essay: This is to ensure that trainees consider some of the issues covered in week one of the course, particularly those regarding  how to teach beginner students.

*Please note that assignments are to be typed, not handwritten.

*100% attendance is required. Missed work can be made up at the director’s discretion. This usually consists of writing an essay on the grammar point missed. Of the 6 teaching practices, 5 lessons need to gain passing grades. Extra lessons taken in an attempt to gain overall passing rate can be booked at the cost to the trainee

TEFL Toulouse online blended course

** Please note that TEFL Toulouse is updating this course and information here is incomplete. TEFL Toulouse hopes to offer the course in summer 2024. Contact us for updates and to reserve your place**

The online blended version of the course is as similar as possible to the in-class course, and requires 6 hours  (6 x 1 hour lessons) of observed teaching practice. Of these 6 hours at least 4 hours must be taken in a class setting with observers in the classroom, with 2 hours being allowed for online lessons with the trainer able to observe both teacher and student(s).

I understand that 6 teaching practices are not always enough and I may need to book further sessions at a cost of 80 euros each, which include lesson planning help, observation, and feedback from TEFL Toulouse staff.

TEFL Toulouse undertakes to organise the teaching practice part of the online course provided that all fees have been received. TEFL Toulouse has the final say regarding confirmation of dates and times for my teaching practice sessions.

Re-scheduling of teaching practices which have been reserved are not possible within 7 days of one of my teaching practice days and I understand that in this case I will be asked to reserve another teaching practice in Toulouse for a fee of 80 euros.
I understand that a TEFL certificate from TEFL Toulouse for the online blended course cannot be provided until TEFL Toulouse is satisfied with my teaching ability.

If I choose to do some of my teaching practices online, it is my responsibility to ensure that the platform I use (eg Zoom) is functioning correctly, and that the trainer is able to observe my lessons. Lessons cannot be rescheduled due to real time technology problems.

Non EU applicants for TEFL Toulouse

Many non EU countries (USA, Britain, Australia, Canada etc) allow visits to France as a tourist for three months. There is no special visa necessary to follow the TEFL Toulouse for a month and stay for a further period of usually 2 months. Applicants simply come to France as tourists to follow the course.

Where applicable however, I am solely responsible for obtaining any appropriate visa or work permit where required, prior to my entrance into France, and understand that visas can take several months to be issued and can also be denied.

I accept that TEFL Toulouse is not responsible for any problems I might have finding employment or opening bank account due to my legal status in France. TEFL Toulouse will provide advice  that it believes to be correct regarding established procedures for obtaining visas, such as by following French programs at recognised institutions, but is in no way responsible for any eventual outcome with my obtaining a visa. I understand that I must gain the latest information regarding student visas from an established French consulate or embassy in my home country.

As per French law, acceptance on to the 4 week TEFL Toulouse course should not be used as an attempt to gain a visa for entry into France.

 TEFL Toulouse + French course student visa packages

TEFL Toulouse advertises packages for a TEFL course followed by (eg 6 months of) French courses in order to obtain a study and work visa.

All information given by TEFL Toulouse regarding the obtaining of visas and how to extend a visa – for example by obtaining a business start up visa eg


-may be erroneous or become out of date.

I understand that TEFL Toulouse only sells – and bills for –  its 4 week TEFL course and all dealings pertaining to the French course and obtaining of a visa are dealt with by the provider of the French course.

TEFL Toulouse only provides guidelines regarding course fees and discounts offered by the French course provider and these may change or be withdrawn at any time.

Reimbursements for visa refusal:

TEFL Toulouse will reimburse fees paid  by applicants whose visa has been refused, upon receiving written proof of visa refusal by the visa issuing authority, along with proof that the applicant is still in their home country. There are no further reimbursements under any circumstances (e.g. flights, accommodation, loss of earnings..). I agree that I need to confirm visa and French course information provided on the TEFL Toulouse website with my local French embassy / consulate and with any other relevant authorities. Information published by TEFL Toulouse on the TEFL Toulouse website (ie not including blogs by 3rd parties) represents no more than TEFL Toulouse’s understanding of the procedure of how to gain a student visa and also how to find work as a teacher, at a given moment when the website page was published.

TEFL Toulouse is in no way responsible for any outcome related to student visas, French or other courses in France or problems with gaining employment / opening bank accounts etc.

I accept that student visas can only be applied for in my home country, and that being in possession of a student visa that allows me to live and work in France does not guarantee that I will find employment as an English teacher.

Intensive French courses with TEFL Toulouse:

No refund is available if I cancel my French course. All fees paid are refundable if TEFL Toulouse cancels the course. No other compensation is offered in case the French course does not run (eg  flights, accommodation, loss of earnings).

I understand that in my small group of students there may be a difference in level and ability of the participants.

My health, safety, and/or my general welfare, are not the liability of The Company at any time prior to, during or after any course that TEFL Toulouse offers, and neither are my personal effects and belongings. This also applies to any part of any course held offsite (eg Young Learners or Business English courses).

Teaching Young Learners (TEYL) courses:

This course includes teaching practice with young learners, and as such participants must provide TEFL Toulouse with a Casier Judiciaire (criminal background check) before embarking on the Young Learners course. (TEFL Toulouse will show applicants how to obtain this document by email which takes 1 – 2 days and is free of charge).

No refund is available if I cancel my TEYL course. All fees paid are refundable if TEFL Toulouse cancels the course, or if I do not pass the TEFL course (meaning I am not eligible for the TEYL course) No other reimbursements are possible (eg for TEFL course, loss of earnings, flights, accommodation).

I understand that I can only follow this course if I already have an established TEFL qualification.

My health, safety, and/or my general welfare, are not the liability of The Company at any time prior to, during or after any course that TEFL Toulouse offers, and neither are my personal effects and belongings. This also applies to any part of any course held offsite (eg Young Learners or Business English courses)


Teaching Business English (TBE) workshops:

No refund is available if I cancel my TBE workshops. All fees paid are refundable if TEFL Toulouse cancels the course. No other reimbursements are possible (eg for TEFL course, loss of earnings, flights, accommodation). I understand that I can only follow this course if I already have an established TEFL qualification.

My health, safety, and/or my general welfare, are not the liability of The Company at any time prior to, during or after any course that TEFL Toulouse offers, and neither are my personal effects and belongings. This also applies to any part of any course held offsite (eg Young Learners or Business English courses).

Educational Technology (EdTech) course:

No refund is available if I cancel  my Ed Tech course. All fees paid are refundable if TEFL Toulouse cancels the course.All fees paid for the EdTech course will be refunded in the unlikely case that TEFL Toulouse cancels the EdTech course. No other reimbursements are possible (eg for TEFL course,  loss of earnings, flights, accommodation).

My health, safety, and/or my general welfare, are not the liability of The Company at any time prior to, during or after any course that TEFL Toulouse offers, and neither are my personal effects and belongings. This also applies to any part of any course held offsite (eg Young Learners or Business English courses)

TEFL course requirements /absences / illness:

I agree to be ready to begin before the class start times, whether I am teaching or receiving a class. I agree that persistent tardiness may also be grounds for dismissal from the course.

I agree that some of the course content is in electronic form and sent to me by email. I agree that TEFL Toulouse will correspond with me mainly by email before, during and after the course, and it is my responsibility to be able to receive and reply to emails regularly (e.g. every 48 hours) especially during the week before the course begins using the address I quoted on the application form, as well as be able to open and view attachments before and during the course. If I change my email address I will let TEFL Toulouse know immediately.

I understand that all three elements of the course, Teaching Practice, Theory, and Professionalism must be completed with an overall PASS grade, in order to be eligible for certification.

I understand that for any special procedures to be implemented (e.g. extra teaching practices after the course) due to an absence, I need to provide TEFL Toulouse with a doctor’s note explaining the medical problem. I agree that there are extra fees of 80 euros payable for any extra teaching practice needing to be completed (if for any reason I miss one of my scheduled teaching practice lessons), regardless of the reason for TEFL Toulouse to have to arrange the extra lesson. These fees are to be paid in advance, and I accept that the implementing of any special procedures such as these is entirely at the director’s discretion.

I agree that more than one Below Pass grade during my 6 teaching practice lessons implies that at least one extra lesson, at a cost of 80 euros, needs to be arranged. This fee is to be paid in advance of the lesson.

I understand that unprofessional manner, or manner that is not in accord with the local culture or environment, will be grounds for dismissal from the course without recourse, even if the course has not yet begun.

I accept that course completion in itself does not guarantee in any way that I will be awarded with a TEFL Certificate.

TEFL job guidance assistance / employment / references:

TEFL Toulouse believes there is high demand in France for learning English and also offers lifetime job guidance to successful trainees. I understand, however, that The Company cannot be held responsible for my gaining employment or job offers. The Company will provide me with advice and direct me to appropriate contact persons or organisations to further my job seeking quest. I agree to present myself in a professional manner according to the culture and academic standards of teachers in the local environment to prospective employers.

I understand that English teaching work in English speaking countries (such as Ireland, the USA, Canada, Australia, the UK) can be difficult to find and I do not have high expectations of being employed in English speaking countries immediately post course.

The company reserves the right to deny job guidance to any trainee who it feels is unsuitable for the profession or who has not passed the course.

TEFL Toulouse is happy to provide references – but only  upon direct request from employers except in specific cases (some university applications etc).

Agencies (eg International TEFL Academy) selling the TEFL Toulouse course – bookings and cancellations:

TEFL Toulouse works with agencies who help sell their courses. Trainees coming via an agency are still bound by all of the terms and conditions visible here.
Balance fees must be received 28 days before the start date for trainees coming via agencies
Cancellations policy for trainees coming via agencies.

  • Cancellations received at least 28 days before course start date – full refund of fees paid to TEFL Toulouse minus transfer fees
  • Cancellations received 21 to 27 days of start date – 75% refund of fees paid to TEFL Toulouse minus transfer fees
  • Cancellations received 15 to 20 days of start date – 50% refund of fees paid to TEFL Toulouse minus transfer fees
  • Cancellations received 7 to 14 days of start date – 25% refund of fees paid to TEFL Toulouse minus transfer fees
  • Cancellations received within 7 days of start date – no refund of fees paid

Cancellations must be made in writing by emailing info@tefltoulouse.com or booking.tefl@gmail.com. Cancellations made by telephone are not accepted.

Please note that the agency may have its own cancellation fees to add to those quoted above.

Pricing policy and special offers:

TEFL Toulouse often runs special offers which may or may not be publicised. I accept therefore that the fee I pay may be different from the fee another applicant has paid.  Any discounts offered will be on the balance payment, not the original deposit payment.

Accommodation service for TEFL course:

I agree that The Company is not in any way responsible for my accommodation during the course, beyond playing an initial finding role, where I am put in touch with a landlord. The company cannot guarantee to find accommodation and is not responsible in any way for the accommodation offer itself, or the perceived quality of accommodation such as facilities, rental cost or location. The Company will not involve itself in any way in the case of any eventual disputes between myself and landlord.

The Company reserves the right to refuse accommodation help to applicants. Photographs of accommodation on the website are from families TEFL Toulouse has worked with but may not be working with at the time of viewing the website.

Accommodation is offered on a first come first served basis and the accommodation type (e.g. studio flat) may not be available. The TEFL Toulouse free accommodation service only begins once the deposit payment has been made. Landlords have their own payment conditions, eg the full stay in advance.

I agree that The Company will not make allowances regarding my attendance and professionalism during the course that might arise from problems with my accommodation, and that I need to solve any problems regarding accommodation directly with the owner of the accommodation. I agree to pay accommodation fees in full directly to the landlord / owner upon arrival.

I presume that TEFL Toulouse needs my accommodation to be vacant for the next TEFL course. If I want to stay longer at my accommodation I have agreed this with TEFL Toulouse, as well as with the landlord.

Industrial action and public holidays in France:

I agree that I am solely responsible for my attendance and that I will make alternative travel arrangements to the premises in the event of industrial action regarding public transport. I agree that due to the intensive nature of the course, TEFL Toulouse works on public holidays if they fall during weekdays during the course. Attendance is usually Monday to Friday from 9am to 7pm depending on the number of trainees.

TEFL booking and reservations, communication:

I understand that if my application is accepted, I may then reserve a place on my chosen course by submitting my non-refundable deposit of 500 euros, (ie which will leave X euros balance to pay). I accept I am solely responsible for making payments and The Company only communicates with me and not with family members, friends, partners etc. I accept that the course that I have applied for may not be available or full. I agree that The Company only holds my place for 7 days for me to make the deposit payment, and after this period my place is released, which may mean I lose my place on my chosen course.

If I defer from my original start date, the 500 euros can be used as a deposit on a subsequent available course.

After the 500e  deposit is paid,  the final  balance must be received at least 28 days before the course start date, and I understand that this involves making the payment in advance of this time. I agree that I may lose my place on my chosen course if the company does not receive the balance within 28 days.

Last minute applications can be received subject to availability, and TEFL Toulouse will usually ask for full course payment in these cases.

I agree that I cannot begin the course until all my fees are paid in full.

Rejected applications

TEFL Toulouse regrets that, due to the volume of rejected applications, it is not always possible to provide follow up information (e.g. details regarding reasons for rejection).

Cancellations and deferments for direct applicants:

The following information is for those applying directly to TEFL Toulouse. Please see the paragraph “Agencies….” above for those applying via agencies such as International TEFL Academy, because cancellation fees vary.
If I cancel my course after the start date, no refund whatsoever is given. In this case, and at the director’s discretion, the trainee can follow a future course but proportional extra fees will be charged. In cases of prolonged absence, trainees will usually be asked to redo the whole course if they want to gain certification.

All cancellations must be made by email to info@tefltoulouse.com or info@booking.tefl@gmail.com

The 500 euro deposit payment is never refundable unless TEFL Toulouse cancels the course, but can be put towards any future available course. 

  • Cancellations over 28 days before the start date: Full refund of balance received minus bank transfer fees.
  • Cancellations 21 to 28 days before the start date: 75% refund of balance received minus bank transfer fees.
  • Cancellations 14 to 20 days before the start date: 50% refund of balance received minus bank transfer fees.
  • Cancellations 7 to 13 days before the start date: 25% refund of balance received minus bank transfer fees.#
  • Cancellations within 7 days of start date: no refund of balance received

Trainees can defer to other available future courses but in the event of one course being less expensive than the other,  the higher priced course fee will be charged. 

There are no reimbursements available for trainees who defer for a second time, having already deferred once.

TEFL Toulouse reserves the right to withdraw its offer of a place to an applicant at any time without being obliged to give a reason for the withdrawal of the offer. In this case all fees paid will be refunded.

Under no circumstances can TEFL Toulouse reimburse applicants for anything other than course balance fees paid for the TEFL Toulouse course. Examples of what is non reimbursable include rent for accommodation, money for travel, insurance, perceived loss of earnings, etc, that may result from my being unable to follow, complete or pass a course, or for visas not being issued on time.

Cancellations for the online blended TEFL course

Please contact us as soon as possible if you need to cancel your online blended course. Please note that there are no refunds available for cancellations made within 7 days of the course start date.

Cancellations for Professional Development courses

Please contact us as soon as possible if you need to cancel your professional development course. Please note that there are no refunds available for cancellations made within 7 days of the course start date.

3rd party payments for TEFL course (e.g. Pole Emploi):

The Company is usually able to accept 3rd party payments from Pole Emploi and sometimes other organisations but I agree that it is my responsibility to secure this funding. The company will provide the paperwork it deems necessary to promote my case for funding but cannot be held responsible in any circumstances for my failure to secure funding. If I wish to obtain 3rd party funding then I will make this clear on the appropriate section at the end of the application form.

TEFL Toulouse does not supply a “devis” until the applicant has filled in the application form https://www.tefltoulouse.com/tefl-course/how-to-apply-for-the-tefl-course and been accepted.

I agree that for 3rd party payments there is no deposit payment required, but my place on a course can only be confirmed once TEFL Toulouse has received confirmation in writing by the funding party that they will pay for my course in full. I accept that in the meantime I may lose my place if the course fills, and that even subsequent courses which the 3rd party may agree to fund may fill.

TEFL Toulouse strongly recommends encouraging funding parties to act as quickly as possible to confirm funding to The Company. Any “devis” stating acceptance on a particular course cannot be used in any way to claim a right to attendance on that course.

Application and applicant background information:

I agree that I have not knowingly misrepresented myself to The Company or its authorised representatives in any way. I also agree that I have disclosed my nationality and mother tongue, as well as the true disposition of any past, pending, or potential future criminal status. Additionally, I acknowledge that the application essays and skill-based questions are my own true, authentic, and original works, and that they accurately represent my academic ability and aptitude for the course.

I agree that my writing ability on the application form also reflects my speaking ability. I agree that The Company is not obliged to supply an explanation as to why my application may not have been accepted.

I accept that the course is pitched at degree level (UK), that I am aware of what this entails, and that I have reason to believe I can cope with the academic content and workload at this level.

Conduct and professionalism before and during TEFL course:

During and before my training session, I agree to be behave in a courteous and professional manner with my fellow trainees, trainers, administrative staff, and any person associated with The Company. Inappropriate conduct, abuse, or damage to premises and furnishings will be grounds for immediate dismissal from the course. As a courtesy to my fellow trainees, students and staff, and to help them perform to their best ability, I agree to be clean and have excellent personal hygiene. Dismissal without refund or any portion thereof will be given if these expectations are not adhered to. In such a case, the decision of The Company is final. I agree that my grades are decided by the company and are not negotiable.

Information, Electronic Correspondence, Brochure, Website, Special Offers:

I understand that the information contained in all electronic correspondence, including The Company website and videos found on the website, on the internet and in any printed material is believed to be accurate. However, I understand that it may be subject to errors, changes, omissions, availability of courses, and the adding or withdrawal of special offers without notice. I understand that due to the nature of special offers, trainees on the same course may have paid different fees. It is the responsibility of the applicant to contact an official representative of The Company for periodic updates as terms are subject to change without notice. Additionally, I understand that it is my sole responsibility or responsibility of my authorised representative to check for all continuous email or telephone message correspondence from The Company. All official correspondence shall be conducted via email unless the applicant otherwise indicates on the application form, and this is then agreed by The Company. Should my email address or pertinent contact information change, I shall notify The Company within a reasonable amount of time so that I can always be contacted by The Company.

Premises, facilities and materials:

The Company undertakes to make the required effort to ensure that the premises and facilities mentioned on The Company website are in constant working order. When providing grades, the company will take into account any effects on my performance arising from temporary problems with premises, facilities and materials. I agree, however, that any eventual effect on my performance, arising from potential issues with these facilities such as unavailability of internet, wifi, photocopying and printing facilities is not grounds for any form of special consideration regarding grades or refund. If I wish to make materials for my lessons this is my responsibility, and I will not hold TEFL Toulouse responsible for any perceived lack of facilities to make materials.

Privacy Policy

TEFL Toulouse will not pass your email or contact details on to any third party unless this has been explicitly or tacitly agreed by the trainee. The trainee’s contact details will be needed for, for example

To receive the free grammar module, to receive job offers, to receive updates from TEFL Toulouse staff regarding missed sessions, professional development modules, student visa French courses (eg Alliance Francaise, Langue Onze) which the trainee has expressed interest in etc

Governing Law and Jurisdiction:

These Terms and Conditions shall be construed in accordance with and governed by French and international law. Any action, claim or proceeding seeking to enforce any provision of, or based on or arising out of, these Terms and Conditions may be brought against any of the parties in the courts of France / the European Union. By execution and delivery of these Terms and Conditions, I hereby irrevocably accept, generally and unconditionally, the exclusive jurisdiction of the aforesaid courts and waive any objection to venue laid therein. Process in any action or proceeding referred to in the preceding two sentences may be served on me anywhere in the world.

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